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Great service from Saskia and Alasdair. Highly recommend

We have used Hotblack desiato twice now to rent out our flat. Both times we have received an excellent service and the process ran smoothly. A big thank you to Daniel and Gino in particular.

Had the pleasure of working with Nina who made a difficult process much easier and with great sympathy and understanding. Would recommend.

Shoutout to Diriye at Hotblack who was extremely helpful in us finding our flat. Made a stressful process very easy. Fantastic communication and felt like they actually cared about us getting into our place. Fire your current estate agent right now and call up Diriye.

Alasdair and the Sales team handled our sale with patience and professionalism throughout. The listing and viewings process was great and we felt we were getting strong viewings and feedback in a very difficult market. Alasdair went above and beyond to steer the sales process once an acceptable offer was received and was diplomatic and persistent to keep things moving and build a strong and helpful relationship with the buyer. Really goo service all around, and great, friendly communication.

Alasdair at Hotblack Desiato was incredibly helpful through the whole process as I bought my flat. As a first time buyer I really appreciated having someone able to explain each step without all the jargon. He checked in regularly to make sure the legal side was going OK and took me for several extra viewings so I could show the flat to my parents and take measurements. It felt like having a friend through what could have been a very stressful and confusing process, and I know he worked hard behind the scenes as mediator to get from offer to completion in under 3 months – thank you Alasdair!

Very happy with Hotblack’s service – Daniel is extremely effective at following up any issues, and always helpful

Would like to thank and highly recommend Daniel and Diriye. Took over my Mum’s rental property when she was ill and after her passing. They were incredibly helpful during that difficult period, and ever since concerning re-lets, renewals etc. Highly recommend

We worked with Gino at Hotblack Desiato & he was incredibly helpful – we were moving to London from Australia & were looking for a property before arriving in the country. Gino helped us sort out a viewing & organise for everything to be sorted before we arrived so we could move right in on day 1. We really appreciated his help and how easy he made everything.

Had a great experience with Hotblack Desiato Highbury. After working with a few other local agencies, we were relieved to finally find Hotblack Desiato. Gino and Dan were honest, welcoming and transparent, which we very much appreciated. Would definitely go to them for any moves in the future.

Charlie was very helpful, responsive and easy to work with.

I couldn’t recommend Gino at Hotblack Desiato more highly – he helped me secure a brilliant rental property in an amazing location in Highbury in a really competitive rental market. I needed somewhere quickly and he was so responsive and commited to finding me what I needed. He also proactively followed up and resolved all questions and issues really quickly, without any chasing. My previous experince of moving house in London has been stressful and impersonal – this was completely different as I felt like I had a nice human helping me along the way!

My partner and I went to see a flat that Hotblack Desiato listed on their website and it ticked all the boxes for us. Gino Gerardo, the agent, was really helpful and professional during the whole process and guided us the whole time. Very satisfied overall and vey happy in our new home.

Hotblack Desiato have been great to work with throughout the sale of our flat. They have a strong understanding of the market, as well as the details of the buying and selling process. The team made sure everything went smoothly and have kept up the momentum along the way.

We worked with Gino to rent a new place! He was very professional and easy to communicate with.

Gino was a breeze to deal with and very responsive during a very stressful time. He made what could have been very unpleasant time as pain free as possible and made sure we were happy with what we were looking for.

Once again Hotblack lettings came through for me, I had a tent want to leave his contract. The team here found me a new tenant strait away with no hassle. Very pleasant experience all round. Thanks Danial and Gino.

I have dealt with many estate agents over the years and I can honestly say that Hotblack Desiato have been the best by miles. Huge thanks to both Daniel and Gino for their help and kindness. I can’t recommend them highly enough.

Mehdad & Charlie were fantastic leaders, supporters, facilitators and fixers throughout the process of selling my flat. A perfect amount of consistent pressure & guidance applied wherever it was needed helped get it to completion. Their always-fast responses provided reassurance that I was in good hands. I would not hesitate to recommend and engage again.

We had a fantastic experience with Mehdad at Hotblack when buying our flat. He was attentive and the communication was excellent throughout. When we had bumps in the journey he was really hands-on to try and fix them for us and without him the sale may not have gone through, so we are really grateful!

Easily one of the best property management companies I have dealt with in my years of living and moving around London. The process was made so smooth by Diriye who was highly responsive and professional, everything was taken care of and dealt with to a high standard – 10/10

Superb professional care by Charlie Sydee and team. Best in the business – five star!

Last year I had to move and interviewed four local estate agents. One was Hotblack/Desiato. I was very impressed with Stuart from that agency and settled for them. And how wise I was with my choice. There were quite a few hiccups along the way with the sale of my property but Stuart dealt with them all calmly and with great efficiency relieving me of a great deal of stress. I very strongly recommend Hotblack/Desiato Estate Agent Camden for an extremely well managed property sale.

Hotblack Desiato Estate Agent Highbury, have been managing my property for a couple of years. What a great decision! They found great tenants, delivered a valuable rental return, and made letting my property as easy and cost effective as possible. The entire team are helpful, knowledgeable and efficient. Daniel is my main contact and exemplifies my review.

Great agents to have, from the perspective of a tenant they were always very professional and fast with dealing with any issues we had. They use innovative technology to ensure tenants issues are dealt with quickly and professionally. A special shoutout to Nina and Jane for making the 2 years I spent at the property extremely easy and stress free.

I’m in love with the flat Gino Gerardo helped me rent. Wouldn’t be here without his kind, timely and very clear advice/help. He was always super responsive and I trusted him immediately. Highly recommend him!

Really good experience with Maya from Hotblack Desiato while searching for a flat to rent. She always sent to me the kind of flats I was looking for. The process was smooth, from arranging the viewing to the offer process and the contract signing.
Thanks for your help and kindness.

I rented a property in the past using this estate agency and I appreciated their work and their reliability. Now I just sold my flat with them and I have to thank Stuart for being great! Selling and buying is always a bit stressful but he worked to get a fare agreement between me and the buyer. Highly recommended.

Started renting a property through Hotblack Desiato with the agent Gino who was very helpful throughout all stages with great communication. Made a stressful process much easier

Brilliant service , completely professional and efficient .Lovely people , Nina. and the team are utterly great and I totally recommend them .

Gino and the team were super responsive and helpful during the whole flat finding process.

We are thankful to Saskia and Mehdad from Hotblack Desiato for their outstanding assistance and professionalism during our flat purchase. Their expertise and dedication made the entire process very smooth. Thank you both for the positive experience!

First class service from Mehdad, Charlie and team. Selling a house is a major undertaking and it’s essential to have good people with you who know their business and are sensitive to the fact that normal life has to carry on alongside viewings etc. Five stars on all of it 👌

Couldn’t have asked for a better agent for selling my property. Stuart went above and beyond at every stage of the process and kept all parties happy and informed about what was going on. Highly recommend.

As a landlord I have used Hotblack for many years to rent out my flat and have found them generally very good. Recently I’ve been working with Daniel Fairbairn at the Highbury office and he has responded very professionally in dealing with the issues of damp in the flat and in getting it rented out after these were resolved.

Good guys. Gino and mehdi seemed like genuine chaps. They still have a small agency feel ie personable and friendly. Not like those that get too big and beuracratic and cold

I couldn’t thank, recommend nor think of Gino and Hotblack Highbury more highly if I tried. We had attended a number of viewings and were unsuccessful due to the competitive nature of the London rental scene. Gino kept us in the loop, consistently feeding us through new local examples of places that were both the size we wanted and within our budget. We secured a place 2 months before needing to move and overall had a sensational experience. We will continue to refer business and seek to use Hotblack and Gino whenever we can. Thanks again Gino! Harry + Lavinia

Just completed on a purchase as a first time buyer and Hotblack Desiato Islington went above and beyond to ensure the process was as smooth as possible.

In particular, I want to give an immense thank you to Charlie for his outstanding dedication and to Mehdad for his exceptional expertise.

As an American new to the UK real estate market, it could have been daunting, but Charlie was communicative, reassuring, and meticulous every step of the way – he not only recommended a great broker who then facilitated a solicitor, but he also liaised with the seller to make sure additional works and enquiries were addressed in due time.

It has been an absolute joy working with Charlie and I wholeheartedly recommend him when buying your next property!

Absolutely lovely experience working with Nina and the rest of the team at the Camden branch of Hotblack Desiato. Needed to end my rental agreement early (due to home purchase, nothing negative) and they made a difficult process really easy. Extremely responsive and genuinely friendly; highly recommend!

Recently moved in with a very quick turn around and a lot of help and friendly service from Gino.
Very grateful for making the process hassle free.

Stuart helped us negotiate a very complicated sale involving a missing lease plan and pretty much single-handedly saved the day. Always on hand to share his considerable experience spanning many years. Much recommended.

I’ve been renting with this agency for almost 5 years now. From helping me with my very first home in London to always being so accommodating they’ve really made the rent process hassle free for tenants. My current agent Nina is always so responsive (and always gets back to me in a very timely manner) and the property agent Jane is fantastic every time I had a query or wanted to raise anything. In a market that’s very saturated in this economy, this agency really do go above and beyond to support their tenants. I’d highly recommend them!

I worked with Hotblack Desiato’s Matteo G. to buy my property recently and was happy with the service I received.

I attended a viewing and went through a rental offer process with Gino. I really appreciated his manner at the viewing. He was calm, knowledgeable and open – an oasis in this rental mayhem. His transparency (while being professional) continued through the offer process, which is in stark contrast to many real estate agents. Thanks for being a shining light, Gino!

We’ve been using Hotblack Desiato for 15 years to let our property, they are a brilliant team who are always very thoughtful and helpful. They make the process very straightforward, easy and are always there to help and accommodate. I highly recommend them as an Agency.

Excellent service from Hotblack, in particular from Gino.
Highly professional and very helpful at all times.

I use Hotblack Desiato’s Lettings in Highbury regularly. They always find me the best tenants, quickly and negotiate good market rents for me. The staff are responsive, friendly and professional and make the whole process easy and stress free. Always a pleasure working with Hotblacks and great to have such a fantastic agency so local.

I have only ever used Hotblack Desiato to let my flat flat and I intend to continue to do so. They ALWAYS have an excellent selection of potential renters ready and waiting – often the only difficulty I have had is knowing which tenants to pick! In January 2023 I had a choice of absolutely top notch applicants and actually got £150.00 a month MORE than I was asking! The team simply could not be more friendly or efficient. If you want quality assured tenants and service use them.

Fantastic service from Iona. She was kind, friendly and easy to work with. She answered all our questions and got back to us quickly. We would absolutely love to work with her again and felt she gave 100% from start to finish. Thanks again!

Gino was really great and helpful in helping us to secure our lovely flat at Highbury! He was prompt in providing answers to our enquiries and knowledgeable about the flats we viewed. It was a refreshing change from our previous rental experiences. We will recommend Hotblack Desiato to anyone because of our awesome experience!

Gino was really great and helpful in helping us to secure our lovely flat at Highbury! He was prompt in providing answers to our enquiries and knowledgeable about the flats we viewed. It was a refreshing change from our previous rental experiences. We will recommend Hotblack Desiato to anyone because of our awesome experience!

Great experience and straightforward–working especially with Nina and Iona, who were very friendly, patient, and helpful. The quickest and most transparent letting experience I’ve had in London. They talked me through every part of the process and kept me promptly informed while they negotiated my terms with the landlord. Much appreciated service in London’s sometimes crazy market!

Tenant Perspective Review: (22/12/22)

My partner and I recently secured a new 1-bed through working with Hotblack Desiato. We were actively looking for places and attending viewings for about 6 weeks before we found this place.

The agent, Gino, was very helpful in replying to our emails, answering questions, and providing advice throughout this process.

In particular, we were very impressed with the clear inventory provided upfront, including photos and details of all potential issues (small repairs, chipped paint, etc.), which was definitely a refreshing change compared with our experiences elsewhere.

We are both very happy with the outcome and would recommend Hotblack Desiato for their prompt response times, professionalism, and transparency throughout this process. Thanks Gino!

A massive thank you to Hotblack Desiato, and in particular to Matteo, for helping us to complete on our lovely little flat in Highbury.

We are first-time buyers and were quite overwhelmed by the whole process and competitiveness of the market when we were looking for places earlier this year. We found Matteo to be friendly, down to earth and honest about the process, and really hard working to get an offer accepted for us. Cannot thank him enough. Also had some really great interactions with Alasdair, who oversaw the process.

We had a great experience with these guys, just hope that more estate agents were like Matteo!

Huge thanks to Alasdair and Saskia for helping us sell our flat in Highbury. They know the area extremely well and helped us to achieve a better-than-expected outcome, as well as giving a lot of great advice (including on our purchase, which wasn’t done through them!) along the way. All done with a smile – a real pleasure to deal with. We would absolutely recommend them (and they came to us recommended by other friends locally).

Huge thanks to Alasdair and Saskia for helping us sell our flat in Highbury. They know the area extremely well and helped us to achieve a better-than-expected outcome, as well as giving a lot of great advice (including on our purchase, which wasn’t done through them!) along the way. All done with a smile – a real pleasure to deal with. We would absolutely recommend them (and they came to us recommended by other friends locally).

We had a great experience with our agent Diriye, who made the process of renting our new flat in Highbury very smooth and transparent. Diriye was remarkably responsive throughout the entire process and very accommodating with some of our more specific queries.

On a more general note the renting process with Hotblack Desiato was very effective and straightforward. In particular there is a great choice and use of the digital tools available today to help facilitate things like referencing, deposit payment or contract signing.

Would be lovely to use again in the future!

Very helpful team at Hotblack Desiato from early stages in putting in our best offer through securing a place, referencing checks and post-lease agreement. Frequently checked in on progress and offered assistance, made it a very smooth process especially moving from the US.

The experience with Hotblack Desiato (Highbury) was a very positive one. I dealt predominantly with Diriye who answered any queries quickly and assisted in gaining access for broadband to be installed ahead of my tenancy start date (which was very important to me and not straight forward re: engineers). I’ve also dealt with Abdullah via e-mail who helped get something fixed in the flat quite quickly and easily. Very professional and attentive. Would definitely recommend.

Diriye was very helpful during the rent application process, I enjoyed working with him and the company.

I worked with Diriye to find a flat for me and my small dog, all while being international. He was so unbelievably helpful and patient with all of my requests, was always prompt in his correspondence, and guided me through the different renting rules in England of which I was unaware. In my search for a flat, I had reached out to many letting companies- but ultimately decided I wanted to find a flat through Diriye as he was so dependable and informative every step of the way. Thanks so much!

We have used Hotblack for a number of years and they have always been very helpful and professional. They have managed a couple of our properties and have assisted us with a recent sale. They always go the extra mile and no task seems too tricky!

Great estate agents. They made the whole process of renting my new flat really smooth, and were available to answer my (MANY) questions at all times.

They have even followed up with me to check that everything is still good with the flat.

Will definitely recommend and use again if I move again.

We have had a brilliant experience working with the Hot Black Desiato Team, especially Saskia in the Highbury Park office. It was a long and complicated sale and Saskia worked closely with us on a weekly and sometimes daily basis to get this over the line. She is kind, efficient, detailed and honest and most importantly committed to getting this done in the best interests of all parties involved. The wider team in the office are also very helpful and have worked with us in partnership over the last few months. Thanks to you all, but mostly to Saskia for all your help – I don’t think anyone else could have got this over the line!

We bought our first house through them and has been a super smooth and easy process. Special thanks to Saskia from the team whose been very helpful and quick on all of our enquiries.

Very helpful and quick responses! Gino had been an excellent help with everything!

Our estate agent was Gino Gerardo, who was professional as well as nice and caring! He first gave us good recommandations in the area, then accompanied us through the process without pressuring us too much, unlike most agents, and finally helped us have our extra contract requests accepted by the landlord. It all went very smoothly, a rare thing in London’s estate market – so 5 stars!

Just sold my house with these guys, I liased with Stuart for the most part, I was updated throughout and found them to be very professional, it was a difficult sale as a potential buyer pulled out and then re entered later alongside another interested party. I left it with them and a fair process was followed to ensure both parties had an equal opportunity to bid for the property, Many thanks

Saskia helped me buy my dream flat – she was so responsive, communicative and helpful throughout the whole process. Couldnt recommend her enough – always so efficient and personable!

Alasdair and Saskia just sold my flat in Newington Green, achieving an outcome far above expectations due to all their initial advice and relentless hard work getting viewings through the door, then managing the sale process so effectively. Would highly recommend anyone in the area to use them.

Stuart was calm and very profesional throughout the sale process. His years of experience helped steer the sale to a very successful conclusion in a the expected time scale. Without doubt, you could not wish for a better agent to be by your side during a very stressful time!

Hiten was incredibly helpful and supportive as I went through a challenging sales process. He was proactive and willing to do whatever was necessary to get everything over the line. Would highly recommend.

Fantastic Estate Agent. Had positive experiences in all our dealings with the team and Alasdair is a particularly lovely guy!

Gino was extremely helpful and responsive. It was great how he really listened to what we needed and was able to advise us on how to close on a rental in a short timespan.

Made things relatively easy. My flat was unfurnished — they added a 3d mock up of what it might look like furnished which helped buyers visualise.

I worked with Hiten on the sale of my house and he did a great job in helping the transaction go through. He developed a good rapport with the eventual buyers and was always very informative and quick to respond to any queries (from either side). Would definitely recommend!

We worked with Gino.
He was really professional and kind for us even though we were unusal to contract the property since it was our first house to live in London.
He replies all the email as soon as he can.

We worked with Gino.
He was really professional and kind for us even though we were unusal to contract the property since it was our first house to live in London.
He replies all the email as soon as he can.

My partner and I bought a house with Hotblack Desiato acting as the selling agent. Very professional, nice and honest agents with deep knowledge of the local areas they work in. Very responsive to all our queries from first visit up to closing of the transaction. We highly recommend.

Excellent service from this firm. Stuart Shiers gave sensible, straightforward and insightful advice concerning the appropriate marketing of the property. This was followed by expert handling of the subsequent negotiations for its sale.

I worked with Gino who went above and beyond to help me find my flat. He was so helpful and responsive and made the process so much more enjoyable. He found me a flat in the exact neighborhood and description I provided. He walked me through every step of the process and and I couldn’t be happier with his service. Thank you so much Gino! I will definitely use him if I move again in the future.

Bought a house that was on with Hotblack recently. The agent, Mark was a breath of fresh air compared to a lot of agents I’ve dealt with. Super honest and transparent, always available to give impartial advice on the process and best way to move forward. We felt we were in safe hands throughout and managed to complete in 6 weeks from OA. Really couldn’t reccomend these guys any more.

Gino was personable and kept me informed throughout the tenancy arrangement process. The vetting service was slow and less competent than I would expect – but Gino kept me up to date on progress. This was reassuring as I had recently experienced a stressful event and was looking forward to a fresh start and new accommodation.

I have only ever used Hotblack Desiato to let my flat flat and I intend to continue to do so. They ALWAYS have an excellent selection of potential renters ready and waiting – often the only difficulty I have had is knowing which tenants to pick! The team simply could not be more friendly or efficient. If you want quality assured tenants and service use them. Simples as they say.

Stuart was extremely helpful through my move. He stayed in regular contact and helped to support me through the whole process. As it was the first property I have purchased he was a real asset and helped to simplify and keep the purchase on track. Highly recommend!

Stuart was extremely helpful through my move. He stayed in regular contact and helped to support me through the whole process. As it was the first property I have purchased he was a real asset and helped to simplify and keep the purchase on track. Highly recommend!

Stuart was extremely helpful through my move. He stayed in regular contact and helped to support me through the whole process. As it was the first property I have purchased he was a real asset and helped to simplify and keep the purchase on track. Highly recommend!

We have just bought a flat through Hotblack Desiato, and could not be happier with the way they handled our purchase. Stuart Shiers, our agent, was very responsive to calls and emails, and went above and beyond to answer our queries and resolve issues with the seller. He and others at the company were helpful and collaborative when it came to viewings and information regarding the flat.

It was not an easy transaction (for reasons outside of Hotblack’s control), but Stuart worked extremely hard to help us sort out the problems. We are now the proud owners of a beautiful flat in no small part due to Hotblack Desiato’s professionalism and commitment. We are delighted, and can thoroughly recommend them as an estate agency.

Hotblack have found new tenants for my properties for 10 years or so. I have always found them to be at the top of their game and the quality of tenants, the best that one could possibly expect.

We rented with Hotblack Desiato back in 2014 for 2 years, and I’d just like to say a belated thank you to Paulina, Jane and Zehra who were helping us throughout the two years as tenants. They were very professional, very responsive, and so kind and helpful from start viewing the flat to after we checked out / returning deposit.

I would highly recommend them!

We had a great experience with Gino. He was incredibly helpful, honest and very professional and helped us secure our dream flat. Would certainly recommend.

Decided to list our property with Hotblack as they are experts on the Camden market place and selling through a difficult period. The service we received from Mark was brilliant, a (very) quick and seamless process. I couldn’t have asked for more. Much appreciated!

Just bought from Stuart and Rafe.
Stuart is higly responsive and dedicated to the mission of getting to exchange and getting it done.
Rafe is charming.
It hard to find good agents, I have used several over the years and can recommend these guys.

Gino was great at handling every aspect of securing our new place. I would recommend him to anyone looking for a smooth letting process

Nina and the team at the Camden office have done an excellent job managing my flat over the past. They are professional, and get things done quickly -thank you!

Highly professional agency. Very smooth process and enjoyed working with the staff. Strongly recommend!

Having rented across London for the past 6 years, this is the first time I’ve felt compelled to leave a review for a positive reason. My girlfriend and I have recently decided to move in together and came across a listing we liked the look of managed by Hotblack Desiato. We’ve worked with Maya and Nina throughout the process and it’s been by far and away the most simple transaction I’ve completed. They made time for our; viewing, second viewing and a final trip for measuring up. Always on time and really pleasant. The right to rent checks and deposit were done quickly and professionally with no hiccups along the way. And their follow up since moving in has been superb.

Gino recently helped me to secure a tenancy is a lovely, one bedroom property in Highbury. Gino is an excellent communicator and he provided regular updates throughout the process. He was also available to talk about the terms of the tenancy and provided useful feedback on where common understanding could be reached. He is a nice person and very professional, I would recommend him to my friends and would contact him in the future if I was looking to move.

We were very pleased with the professional and effective service we received from Stuart Sheirs and his team in the sale of our flat in Islington. Stuart marketed it well, responded promptly to queries and kept us informed. There was no ‘hard sell’ and he was patient and understanding when we did not get the price we wanted initially and took it off the market, returning to him for a successful sale two years later.

A huge thank you to Alasdair and Hiten for their work getting our sale/purchase over the line. They were excellent throughout, from quickly and efficiently marketing our property and negotiating an offer, to liaising with the respective parties, solicitors and agents to ensure all issues and matters were managed and dealt with, as well as providing regular updates and keeping us informed. A wonderfully dramatic ending thanks to the solicitors but we are very happy in our new home and glad to have made the move.

On a personal note, it was a pleasure working with them – I can’t say I’ve had positive experiences with estate/letting agents before and as an accountant I know what it’s like to work in a profession that doesn’t always have a good reputation – but they were open, friendly and calm, and demonstrated their experience and knowledge throughout the process. I would certainly recommend them to others.

Can’t recommend Hotblack Desiato highly enough. They were attentive, readily available and highly professional, and came up with numerous creative solutions to problems that presented in the process of selling my flat. Mark managed the negotiation process superbly and the offer I finally accepted was far higher than I expected.

When we saw the place in Highbury, we knew it was the one and wanted to move quick. Hotblack Desiato and Gino made this possible. Gino was transparent and helpful during the entire process. He made sure we had an answer to every question (of which we had many!) and replied very quickly. He even gave us a mini tour of the local area before the inventory check. Most importantly, it was a very seamless move, much better than past experiences with estate agents. 10/10 would recommend.