Property Management in North London

This service is only available in conjunction with our Letting Service.

We cover Islington, Highbury, Camden, Kentish Town, Clerkenwell, Angel and more.

Property management service only

Hotblack Desiato offer comprehensive property management services in North London, from our three branches in Islington, Highbury and Camden. We tailor our services to landlords with single properties, and those with extensive portfolios.

Routine Visits

We’ll visit your property twice a year, and provide reports after each visit, if required. This service comes as part of the package, at no extra cost. During these visits, we’ll focus on identifying any obvious problems.

Non-Routine Visits

Our team are also on hand to inspect any major issues in the property. Again, this incurs no extra fee. A non-routine visit may be counted as one of our two routine inspections, if appropriate.


We pay out rents received, plus current outgoings and other accounts relating to the property. This includes things like utilities, ground rent, service charges, maintenance charges, or insurance premiums.


Our team will handle repairs, along with any services needed to keep the property in good condition. This includes all repairs up to the value of £300 plus VAT, and will be done without your prior written consent.

If repair work is quoted at over £300, we’ll submit the quote to you, unless it’s an emergency situation (e.g. no heating, hot water, no lighting,  a serious leak or damage caused by a break-in which compromises property security). In an emergency, we’ll do our best to contact you first, and if we can’t get in touch, we’ll resolve the problem on your behalf. Any costs will be deducted from funds held on your behalf, such as rental payments.

We only use contractors that have been carefully assessed and rated for their quality of work, reliability and trustworthiness. These third-party providers work independently of us – we receive no payment or gratuity in exchange for using their services.

Gas Safety

Gas safety is a legal requirement. If we haven’t received your renewed Gas Safety documentation and certificate seven days before the date of expiry, we’ll initiate all work required to ensure the gas appliances in the property comply with current gas safety regulations. The cost of this work is the responsibility of the landlord.


We’ll also handle any insurance claims relating to the property, on your behalf. For insurance claims over £1000 (which normally require the appointment of a loss adjuster), we reserve the right to charge a fee of 12% of the total insurance claim (including VAT). We’ll notify you in advance that this fee will be charged. It covers the work involved in arranging quotations, meeting the loss adjuster, overseeing repair work or purchasing replacement items, and negotiating the claim on your behalf.

Please note – we’ll try to include our fee in the claim, but some insurance companies may decline to pay it.

Planning Notices & Disputes

We’ll send you any party wall notices or planning notices we receive, then await your instructions. For party wall notices / disputes, we can appoint a qualified building surveyor to protect your interests. They’re an independent third-party supplier and may charge a fee.

We’re also happy to act on your behalf to resolve neighbour disputes, or disputes in apartment blocks or flats between neighbours, or management agents / freeholders.

End of Tenancy Claim and Deposit

When the tenancy ends, an independent inventory clerk will send us a report. If required, we’ll visit the property and arrange for the items mentioned on the report to be costed, then we’ll draw up a claim for your approval. This end of tenancy claim will then be sent to the tenant.

For more details about tenancy deposit protection schemes which are relevant to deposit disputes (where the property is let on an assured shorthold tenancy), see below.

If the property is vacant, (and subject to having sufficient funds in place), we’ll continue to settle accounts in your name. We’ll also visit the property once a month to collect post, check that it’s still secure, that it’s adequately heated, and that the garden hasn’t become overgrown.

We’ll also inspect the property for any maintenance issues, like leaking pipes, and arrange for it to be cleaned if necessary. We can also dress the property for you, for marketing purposes. Please note, the costs involved with this are the landlord’s responsibility.

Full Terms and Conditions are available upon request.

Benefits of property management

Reduced vacancy

  • Our marketing prowess and proactive approach to finding tenants means that properties stand empty for far less time. That means more rental income and increased profits.

Fewer issues

  • We’re the first point of contact for tenants, so you’ll have far fewer problems to deal with.

More reliable tenants

  • We source and vet tenants carefully, with a focus on reliability, respect, and a good track-record of paying the rent on time.

Regular checks

  • We regularly inspect the property to check that it’s in good condition, and deal with minor issues on your behalf, before they become a serious problem. That means your property will retain its value more effectively, and generate more ROI from capital growth.

Fewer conflicts

  • We know how to develop good relationships with tenants, so the potential for conflict is greatly reduced. This lowers your stress-levels (and workload) by a considerable margin.

Less work

  • Our tailored services reduce the level of work you need to put into your buy-to-let venture. That means more time spent developing your property business, or enjoying life with family and friends.
Can't recommend Hotblack Desiato highly enough. They were attentive, readily available and highly professional, and came up with numerous creative solutions to problems that presented in the process of selling my flat. Mark managed the negotiation proces ... Read More

Judith Fadlon

Highly professional agency. Very smooth process and enjoyed working with the staff. Strongly recommend!

Ahmed Mehdi

Nina and the team at the Camden office have done an excellent job managing my flat over the past. They are professional, and get things done quickly -thank you!

Martha Lipovac-Dew

Having rented across London for the past 6 years, this is the first time I've felt compelled to leave a review for a positive reason. My girlfriend and I have recently decided to move in together and came across a listing we liked the look of managed by H ... Read More

Daniel Prince

Decided to list our property with Hotblack as they are experts on the Camden market place and selling through a difficult period. The service we received from Mark was brilliant, a (very) quick and seamless process. I couldn’t have asked for more. Much ... Read More

Katie Davis

We were very pleased with the professional and effective service we received from Stuart Sheirs and his team in the sale of our flat in Islington. Stuart marketed it well, responded promptly to queries and kept us informed. There was no 'hard sell' and ... Read More

Kath and Andy

Just bought from Stuart and Rafe. Stuart is higly responsive and dedicated to the mission of getting to exchange and getting it done. Rafe is charming. It hard to find good agents, I have used several over the years and can recommend these guys.

Matthew Coulter

Hotblack have found new tenants for my properties for 10 years or so. I have always found them to be at the top of their game and the quality of tenants, the best that one could possibly expect.

Phil Bradbury

We rented with Hotblack Desiato back in 2014 for 2 years, and I’d just like to say a belated thank you to Paulina, Jane and Zehra who were helping us throughout the two years as tenants. They were very professional, very responsive, and so kind and help ... Read More

Xiao Ma

Contact us

If you are looking for property management services in North London, get in touch with our professional letting agent teams at our Islington, Highbury and Camden branches who will be happy to provide more information.

Islington Letting Agent – 020 7226 0160
Highbury Letting Agent – 020 7288 9696
Camden Letting Agent – 020 7482 2894

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