Property Management in North London

This service is only available in conjunction with our Letting Service.

We cover Islington, Highbury, Camden, Kentish Town, Clerkenwell, Angel and more.

Property management service only

Hotblack Desiato offer comprehensive property management services in North London, from our three branches in Islington, Highbury and Camden. We tailor our services to landlords with single properties, and those with extensive portfolios.

Routine Visits

We’ll visit your property twice a year, and provide reports after each visit, if required. This service comes as part of the package, at no extra cost. During these visits, we’ll focus on identifying any obvious problems.

Non-Routine Visits

Our team are also on hand to inspect any major issues in the property. Again, this incurs no extra fee. A non-routine visit may be counted as one of our two routine inspections, if appropriate.


We pay out rents received, plus current outgoings and other accounts relating to the property. This includes things like utilities, ground rent, service charges, maintenance charges, or insurance premiums.


Our team will handle repairs, along with any services needed to keep the property in good condition. This includes all repairs up to the value of £300 plus VAT, and will be done without your prior written consent.

If repair work is quoted at over £300, we’ll submit the quote to you, unless it’s an emergency situation (e.g. no heating, hot water, no lighting,  a serious leak or damage caused by a break-in which compromises property security). In an emergency, we’ll do our best to contact you first, and if we can’t get in touch, we’ll resolve the problem on your behalf. Any costs will be deducted from funds held on your behalf, such as rental payments.

We only use contractors that have been carefully assessed and rated for their quality of work, reliability and trustworthiness. These third-party providers work independently of us – we receive no payment or gratuity in exchange for using their services.

Gas Safety

Gas safety is a legal requirement. If we haven’t received your renewed Gas Safety documentation and certificate seven days before the date of expiry, we’ll initiate all work required to ensure the gas appliances in the property comply with current gas safety regulations. The cost of this work is the responsibility of the landlord.


We’ll also handle any insurance claims relating to the property, on your behalf. For insurance claims over £1000 (which normally require the appointment of a loss adjuster), we reserve the right to charge a fee of 12% of the total insurance claim (including VAT). We’ll notify you in advance that this fee will be charged. It covers the work involved in arranging quotations, meeting the loss adjuster, overseeing repair work or purchasing replacement items, and negotiating the claim on your behalf.

Please note – we’ll try to include our fee in the claim, but some insurance companies may decline to pay it.

Planning Notices & Disputes

We’ll send you any party wall notices or planning notices we receive, then await your instructions. For party wall notices / disputes, we can appoint a qualified building surveyor to protect your interests. They’re an independent third-party supplier and may charge a fee.

We’re also happy to act on your behalf to resolve neighbour disputes, or disputes in apartment blocks or flats between neighbours, or management agents / freeholders.

End of Tenancy Claim and Deposit

When the tenancy ends, an independent inventory clerk will send us a report. If required, we’ll visit the property and arrange for the items mentioned on the report to be costed, then we’ll draw up a claim for your approval. This end of tenancy claim will then be sent to the tenant.

For more details about tenancy deposit protection schemes which are relevant to deposit disputes (where the property is let on an assured shorthold tenancy), see below.

If the property is vacant, (and subject to having sufficient funds in place), we’ll continue to settle accounts in your name. We’ll also visit the property once a month to collect post, check that it’s still secure, that it’s adequately heated, and that the garden hasn’t become overgrown.

We’ll also inspect the property for any maintenance issues, like leaking pipes, and arrange for it to be cleaned if necessary. We can also dress the property for you, for marketing purposes. Please note, the costs involved with this are the landlord’s responsibility.

Full Terms and Conditions are available upon request.

Benefits of property management

Reduced vacancy

  • Our marketing prowess and proactive approach to finding tenants means that properties stand empty for far less time. That means more rental income and increased profits.

Fewer issues

  • We’re the first point of contact for tenants, so you’ll have far fewer problems to deal with.

More reliable tenants

  • We source and vet tenants carefully, with a focus on reliability, respect, and a good track-record of paying the rent on time.

Regular checks

  • We regularly inspect the property to check that it’s in good condition, and deal with minor issues on your behalf, before they become a serious problem. That means your property will retain its value more effectively, and generate more ROI from capital growth.

Fewer conflicts

  • We know how to develop good relationships with tenants, so the potential for conflict is greatly reduced. This lowers your stress-levels (and workload) by a considerable margin.

Less work

  • Our tailored services reduce the level of work you need to put into your buy-to-let venture. That means more time spent developing your property business, or enjoying life with family and friends.
Hiten was incredibly helpful and supportive as I went through a challenging sales process. He was proactive and willing to do whatever was necessary to get everything over the line. Would highly recommend.

Luke Porter

Fantastic Estate Agent. Had positive experiences in all our dealings with the team and Alasdair is a particularly lovely guy!

Jake Scott

Gino was extremely helpful and responsive. It was great how he really listened to what we needed and was able to advise us on how to close on a rental in a short timespan.

Sanjana Govil

I worked with Hiten on the sale of my house and he did a great job in helping the transaction go through. He developed a good rapport with the eventual buyers and was always very informative and quick to respond to any queries (from either side). Would de ... Read More

Daryl Leigh

We worked with Gino. He was really professional and kind for us even though we were unusal to contract the property since it was our first house to live in London. He replies all the email as soon as he can.

Eunjung Park

My partner and I bought a house with Hotblack Desiato acting as the selling agent. Very professional, nice and honest agents with deep knowledge of the local areas they work in. Very responsive to all our queries from first visit up to closing of the tran ... Read More

Damien Pasini

I worked with Gino who went above and beyond to help me find my flat. He was so helpful and responsive and made the process so much more enjoyable. He found me a flat in the exact neighborhood and description I provided. He walked me through every step of ... Read More

Blair Gilbert

Bought a house that was on with Hotblack recently. The agent, Mark was a breath of fresh air compared to a lot of agents I've dealt with. Super honest and transparent, always available to give impartial advice on the process and best way to move forward. ... Read More

Mikhail Grechishkin

Gino was personable and kept me informed throughout the tenancy arrangement process. The vetting service was slow and less competent than I would expect - but Gino kept me up to date on progress. This was reassuring as I had recently experienced a stressf ... Read More

Marie Field

Contact us

If you are looking for property management services in North London, get in touch with our professional letting agent teams at our Islington, Highbury and Camden branches who will be happy to provide more information.

Islington Letting Agent – 020 7226 0160
Highbury Letting Agent – 020 7288 9696
Camden Letting Agent – 020 7482 2894

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