One of the main ways that we get new clients is through personal recommendations, and there’s a reason for that: we actually treat our customers like people, not just a number on a sheet.
This mean we give you the time and attention you deserve to help your experience with us, whether it’s for just a few months or for years, as positive as possible. From your classic properties, to the ones that have a bit more of a backstory, we’re excited to work with every single one of you
In the know
If you didn’t know, we’re a bit obsessed with North London. We think it’s the best place on Earth. Which is why all our services are focused in this area. Before you worry about that being limiting, we promise there’s something for everyone up here. And if you have specific needs, we’ve got the insider knowledge to find the exact spot for you.
Personalised service
You are completely unique. Your needs, hopes and desires. So how could we possibly have a ‘one size fits all’ service? Instead, we ask questions, get to know you, find out exactly what would get a smile on your face. Only then can we be sure that we’ll provide the best service possible.
The truth, the whole truth…
Our advice isn’t just driven by the possibility of a commission, it’s the right advice for that area. So we’ll tell you the truth, even if it’s not beneficial to us. That way, you know when we do tell you that this place is a steal, or that we can handle the management of that property, we actually mean it.
Clear & concise
Don’t you hate chasing? We do too. Which is why we’ll make sure you never have to get on our case about what comes next. Clear communication is key to any successful partnership, whether it’s basic things such as arranging viewings, or dealing with bigger issues as and when they may arise, we’ll try our best to keep an open channel at all times.
A high bar
Since we get so many new clients through word of mouth, we know how important it is to keep up our high standards. We know that one person’s bad experience can sully their image of estate agents for life, which is why we try to avoid that at all costs. And if you think there is something we can do to improve? Well, we want to hear about it!
